Joy-Con Right (Neon Red) (Nintendo Switch)

Product Information

A visual inspection of the controllers to look for damage might help save some time. If you share the Switch with others or the controllers were recently dropped or otherwise jolted, there may be a problem you haven’t noticed yet. If you see signs of physical damage, that indicates a problem that might require repair. Understanding why your controllers aren’t working might help give you an idea of where to start. If not, there’s nothing wrong with trying every solution available. For Joy-Con issues specifically, Nintendo will often provide free repairs, even if your warranty has expired. Keeping the software updated on your Switch can help avoid problems affecting the unit and its accessories function. This is impossible without a working controller, so you may have to use an alternate one to perform the steps.

Try an alternate cable or charger if you’re using an alternate controller. Sometimes the charging methods are damaged, making it impossible for the controller to get a charge. You may not even know the cables are damaged from a visual inspection. If you’ve tried all of the above troubleshooting steps and your Switch controller still will not turn on, it likely needs professional repair. While charging, also try resetting the controller. For Joy-Cons, press the small sync button on the side of each controller.

If the issue occurs on occasion, continue using the Pro Controller for a few weeks to see if it affects your gameplay.

If your Nintendo Switch controller is completely unresponsive or won’t turn on, it can be incredibly frustrating. But before you shell out money to replace your Joy-Cons or Pro Controller, there are several troubleshooting steps you should try first. Many controller issues can be fixed by resetting, updating, or recalibrating your controllers and console. Watch the screen and follow the prompts. If your controller isn’t working correctly, you can press X to calibrate it.If the button test was successful but the buttons are not responding with a particular game or application, try the following:

With the right troubleshooting, many Switch controller issues can be resolved at home. But for serious hardware problems, Nintendo’s repair experts can get your controllers working good as new. Recap of Solutions Announced on January 12, 2021, this third red controller variant (after the "Neon Red" originals and the "Red" Joy-Con set that accompanied the launch of Super Mario Odyssey) was only sold in a bundle with the standard Nintendo Switch console (and not part of Japan's custom color program), making it a new special edition Joy-Con rather than a standalone color variety. Having controller issues with your Nintendo Switch? Controllers suddenly not turning on or responding? Don’t worry – with some basic troubleshooting, you can likely get your Joy-Cons or Pro Controller working again. Here’s a comprehensive guide to fixing a Nintendo Switch controller that won’t power on. Also make sure the Switch console is not sitting on or near any metal surfaces, as these can disrupt wireless signals. If one or more of the player LEDs on the controller blink and then remain lit, the controller is paired to the console.Watch the update to make sure it completes. If it doesn’t work for some reason, try the steps again to push the update to the controllers. If the controllers are seen but aren’t responding, you can take a few additional steps to try fixing them. Unfortunately, it’s difficult to do any meaningful troubleshooting on the Switch itself without a controller. There are steps you can do if you don’t have a controller connected, but most of the suggested troubleshooting steps require being able to input commands with a controller.